La Hacienda in Felton, Felton

We arrived after getting lost for 30min. Directions could be a bit more descriptive as caravan is right at very end . We were sent 2 different code numbers to get key , glad we took both . Caravan is nicely kept, little bits that could have been cleaned ie toaster, cutlery drawer and vacuum was nearly full but nothing major. Unfortunately no one told us the Tavern/shop and site office was now shut up . We had a problem one day as shops are quite a long way away . Came back with a frozen shop to find we had no electric . Apparently it had been off for a while . The numbers we had to ring no longer existed or no one answered , so my husband had to get in car and go hunting for someone to help . Eventually we got a chap to put electric back on. This power cut knocked out tv channels. Felt a bit vulnerable especially at night as no security or staff on site . Awkward when you can’t get a phone signal . Can’t complain about the caravan but would have liked to be told about the changes before we booked . Please watch out crossing the A1 , it’s extremely busy . When looking for the van, keep left and don’t go over the black bridge , carry on then go over the blue bridge . You definitely need a car . Still wondering why we had to send vehicle details to site as there is no security barrier and no one about to check . Not a site to go to if you have mobility problems. We enjoyed our weeks break but wished we had been told about the changes. To be honest if we had known we wouldn’t have chosen this site .